Category: FAQ

Using Audiences without GTM

If you can’t use Google Tag Manager, you can still make use of Audiences by manually storing descriptive “traits” in your users’ browser local storage. When a user searches on your website, the Cludo script will check for these stored traits and apply any associated Audiences to give the user . . . Read more

Can I set an idle timeout in MyCludo?

MyCludo allows you to set an idle timeout to enhance account security. To configure this, navigate to Profile Settings → Security and select your preferred idle timeout duration from the available options. This feature ensures your account remains secure by automatically logging out inactive sessions after the specified period.

How does Cludo approach and comply with accessibility standards (WCAG)?

This article describes how Cludo approaches and supports accessibility across our products. Implementation Our different implementation types and features are all tested and optimized to meet accessibility requirements. We take user feedback seriously and prioritize addressing accessibility concerns, even when these demand extra time and effort. Furthermore, when our customers . . . Read more

What cookies does MyCludo use?

In compliance with our commitment to transparency and privacy, Cludo aims to provide comprehensive information regarding the cookies and local storage utilized on the MyCludo platform.  No third-party cookies are stored in MyCludo. However, local storage serves as a successor to cookies, ensuring that they are treated equally under EU . . . Read more

Cludooff/Cludoon

If there are certain parts of the content on a page that you would like the crawler to ignore, this can be achieved using cludooff/cludoon.

Connecting Cludo to your cookie consent functionality

It is possible to add development to have the cookies set by Cludo connect with your general cookie consent formula. For general information on cookies set by Cludo, read this article. Technical Overview At the moment Cludo stores session information in local storage that persists across end-user visits, we will . . . Read more

How does the crawler index and delete pages?

Cludo’s strategy for crawling sites is based on finding as many pages as possible within the user-defined domains, indexing, and storing their content. The step-by-step process can be seen in detail in the diagram at the end of the article and will be explained further below: Crawling: Step-by-step process 1: Sites . . . Read more

How are compound words treated in searches?

What is a compound word? A compound word is a word that consists of two or more nouns that together form a word with its own meaning, which is very typical in some languages, like the Scandinavian languages. How is a compound word treated in a search? When searching, a . . . Read more

How does Cludo index files?

As long as a file is machine-readable (not an image), Cludo is able to crawl its content along with the information sent with the HTTP headers. How to enable or disable file indexing By default, the crawler is configured to index files for the specified domain. You can enable or disable . . . Read more

How to avoid duplicate results?

When searching, you may experience the same content appearing more than once in the results. Since a crawler is unable to index the same URL twice, this will always be due to the same content existing on multiple URLs. Note: Having two crawlers that index the same pages added to . . . Read more