Category: FAQ

Cludo’s Multi-Factor Authentication (MFA)

How does Cludo support multi-factor authentication (MFA)? Cludo MFA is a security mechanism used to enhance the authentication process for accessing the MyCludo platform. MFA adds an extra layer of security beyond using just a username and password to verify the user’s identity. The Cludo MFA process involves receiving an . . . Read more

How does Cludo approach and comply with accessibility standards (WCAG)?

This article describes how Cludo approaches and supports accessibility across our products. Implementation Our different implementation types and features are all tested and optimized to meet accessibility requirements. We take user feedback seriously and prioritize addressing accessibility concerns, even when these demand extra time and effort. Furthermore, when our customers . . . Read more

What cookies does MyCludo use?

In compliance with our commitment to transparency and privacy, Cludo aims to provide comprehensive information regarding the cookies and local storage utilized on the MyCludo platform.  No third-party cookies are stored in MyCludo. However, local storage serves as a successor to cookies, ensuring that they are treated equally under EU . . . Read more

What are analytics filters?

With analytics filters, you are able to filter your analytics data based on one or more of the following parameters: This will provide you with a better in-depth insight into certain user groups. To learn how to use analytics filters, visit How to filter analytics.

Cludooff/Cludoon

If there are certain parts of the content on a page that you would like the crawler to ignore, this can be achieved using cludooff/cludoon.

Connecting Cludo to your cookie consent functionality

It is possible to add development to have the cookies set by Cludo connect with your general cookie consent formula. For general information on cookies set by Cludo, read this article. Technical Overview At the moment Cludo stores session information in local storage that persists across end-user visits, we will . . . Read more

How does the crawler index and delete pages?

Cludo’s strategy for crawling sites is based on finding as many pages as possible within the user-defined domains, indexing, and storing their content. The step-by-step process can be seen in detail in the diagram at the end of the article and will be explained further below: Crawling: Step-by-step process 1: Sites . . . Read more

Implement Cludo’s API analytics script

Cludo has developed a script specifically for API implementations. With this, you won’t have to manually set up tracking for your API implementation. Introduction The Cludo API Analytics script is a JavaScript snippet to be placed on your search results page that will send query and click data to Cludo’s . . . Read more

How are compound words treated in searches?

What is a compound word? A compound word is a word that consists of two or more nouns that together form a word with its own meaning, which is very typical in some languages, like the Scandinavian languages. How is a compound word treated in a search? When searching, a . . . Read more

How does Cludo index files?

As long as a file is machine-readable (not an image), Cludo is able to crawl its content along with the information sent with the HTTP headers. File titles It is possible to select how the file title should be extracted by selecting one of the following: Automatic The default option is Automatic, . . . Read more