Cludo supports two main credential types for API access: SiteKey and API Key. Use the one that matches how you are calling the API. SiteKey Use SiteKey for client-side and public-facing integrations. This includes search widgets, autocomplete, AI Chat, and AI Summary on your website or in a front-end app. . . . Read more
Cludo’s API is available in two regions. Your API base URL depends on which region your account is in. Base URLs How do I know which region I am in? Your region is determined by your Customer ID, specifically by its numeric value. In other words, the region depends . . . Read more
If search returns no results or unexpected results, work through these areas in order. 1. Check that the page is indexed Search can only return content that has been crawled and indexed. If a page is missing from the index, it will not appear in results. Confirm the crawler has . . . Read more
Cludo search includes an upper limit on how many results can be requested in a single search. This is based on a technical constraint in the search engine used to process Cludo queries. This article explains what the limit is, why it exists, and what you should expect when building . . . Read more
AI Search at Cludo enhances the quality and accuracy of your search results by combining keyword and vector search methods. This approach improves how the Cludo search engine understands what users really mean — even if they don’t use the exact words. What is AI Search? AI Search blends two . . . Read more
You can find both your Customer ID and Engine ID directly within your MyCludo dashboard. These identifiers are essential when working with Cludo’s API or integrating Cludo on your website. How to locate your Customer ID and Engine ID On the API configuration page, you will see: If you need . . . Read more
Cludo’s search solution uses Lucene syntax to provide powerful and flexible query options. This approach allows for advanced features, but also means that some symbols may not work as expected when included in search queries. How to Ensure Accurate Search Results If you need to include special characters in your . . . Read more
AI Summary is designed to streamline the search experience by delivering instant, human-like answers directly on the search results page. Here’s how it works: When a user enters a query, AI Summary immediately reviews the top five search results, which are identified as the most relevant content. Using advanced AI . . . Read more
What is the WordPress plugin? The WordPress plugin alerts your crawlers whenever new pages are created or existing ones are modified. This process guarantees that any new content or modifications to existing content are recognized and reindexed immediately and this way ensures that your content is up-to-date and searchable. Plugin . . . Read more
Below, you’ll find some frequently asked questions about our AI Chat that will help you understand the technology behind this feature. Didn’t find the answer to your question? Don’t hesitate to contact support and we’ll make sure to provide an answer and add the question to the article!