AI Summary works with search to give you a quick, clear overview. After a search query, it gathers key details from the most relevant search results and turns them into a short summary. This reference details how to use the AI Summary REST API. Receiving data from a search request . . . Read more
Cludo’s search solution uses Lucene syntax to provide powerful and flexible query options. This approach allows for advanced features, but it also means that some symbols may not work as expected when included in search queries. If the How to Ensure Accurate Search Results If you need to include special . . . Read more
AI Summary is designed to streamline the search experience by delivering instant, human-like answers directly on the search results page. Here’s how it works: When a user enters a query, AI Summary immediately reviews the top three search results, which are identified as the most relevant content. Using advanced AI . . . Read more
The Private Data Masking feature in MyCludo conceals sensitive information, like SSNs or credit card numbers, entered into search inputs, ensuring data security and user privacy by rendering it unreadable to MyCludo users. The Private Data Masking feature cannot currently be set up using MyCludo and requires interference from a . . . Read more
Below, you’ll find some frequently asked questions about our AI Chat that will help you understand the technology behind this feature. Didn’t find the answer to your question? Don’t hesitate to contact support and we’ll make sure to provide an answer and add the question to the article!
This article covers possible configuration options for the Cludo Assistant. Possible configuration options Below is a list of elements that can currently be altered. General Included features The module Open Assistant button Shortcuts Suggestions Suggestions can be enabled to appear together with (or instead of) the shortcuts. AI Chat Below . . . Read more
Indexing content is an important part of having an efficient search functionality. There are three distinct ways to index content that can be utilized. Crawling Crawling is the most common method of indexing content and is automatically performed when setting up and activating a crawler. Crawling is the activity of . . . Read more
MyCludo analytics distinguishes between unique and total searches, which can be viewed in the analytics dashboard. Total Searches: Total searches represent every search query made, regardless of how many times it occurs. Each time a user initiates a search, whether it’s the same search performed multiple times, it contributes to . . . Read more
If you can’t use Google Tag Manager, you can still make use of Audiences by manually storing descriptive “traits” in your users’ browser local storage. When a user searches on your website, the Cludo script will check for these stored traits and apply any associated Audiences to give the user . . . Read more
It is possible to set an idle timeout in MyCludo. Simply navigate to Profile Settings → Security and set the idle timeout by picking an option from the list. Note that the idle timeout is set on account level by admins. The default idle timeout is 30 days.