Author: Cludo

What is Cludo Assistant?

The Cludo Assistant is another type of experience that combines traditional search and our intelligent AI Chat. The Assistant is an actionable search overlay that is easily implemented by inserting a script that could be site-wide or on selected pages only. It offers a bunch of customization options, allowing you . . . Read more

AI Chat FAQ

Below, you’ll find some frequently asked questions about our AI Chat that will help you understand the technology behind this feature. Didn’t find the answer to your question? Don’t hesitate to contact support and we’ll make sure to provide an answer and add the question to the article!

Ways to customize the Cludo Assistant

This article covers possible configuration options for the Cludo Assistant. Possible configuration options Below is a list of elements that can currently be altered. General Included features The module Open Assistant button Shortcuts Suggestions Suggestions can be enabled to appear together with (or instead of) the shortcuts. AI Chat Below . . . Read more

Using Audiences without GTM

If you can’t use Google Tag Manager, you can still make use of Audiences by manually storing descriptive “traits” in your users’ browser local storage. When a user searches on your website, the Cludo script will check for these stored traits and apply any associated Audiences to give the user . . . Read more

Can I set an idle timeout in MyCludo?

MyCludo allows you to set an idle timeout to enhance account security. To configure this, navigate to Profile Settings → Security and select your preferred idle timeout duration from the available options. Please note: This feature ensures your account remains secure by automatically logging out inactive sessions after the specified . . . Read more

How to filter analytics

With analytics filters, you are able to filter your analytics data based on one or more parameters to get a deeper insight into certain user groups. Note that the filter will display on the top of the page and will be active throughout all analytics sections until cleared.

Cludooff/Cludoon

If there are certain parts of the content on a page that you would like the crawler to ignore, this can be achieved using cludooff/cludoon.

Connecting Cludo to your cookie consent functionality

It is possible to add development to have the cookies set by Cludo connect with your general cookie consent formula. For general information on cookies set by Cludo, read this article. Technical Overview At the moment Cludo stores session information in local storage that persists across end-user visits, we will . . . Read more

How does the crawler index and delete pages?

Cludo’s strategy for crawling sites is based on finding as many pages as possible within the user-defined domains, indexing, and storing their content. The step-by-step process can be seen in detail in the diagram at the end of the article and will be explained further below: Crawling: Step-by-step process 1: Sites . . . Read more

Cludo’s API analytics script

Cludo has developed a script specifically for API implementations. With this, you won’t have to manually set up tracking for your API implementation. Introduction The Cludo API Analytics script is a JavaScript snippet to be placed on your search results page that will send query and click data to Cludo’s . . . Read more