Instant Suggestions

What are Instant Suggestions?

The Instant Suggestions feature allows you to propose popular search terms to the visitor before they start typing. Alongside these terms, which are generated in MyCludo, you can also choose to display Recent searches, allowing the visitor to see their own recent searches if they have searched on your site before.

Unlike the Intelligent Autocomplete feature, Instant Suggestions kick in before the visitor has started typing, whereas autocomplete suggestions appear as the visitor is typing. This means that both features can work alongside each other.

To learn more about how Instant Suggestions work in practice, see How to set up Instant Suggestions.

Instant Suggestions for help.cludo.com/

How to set up Instant Suggestions

  1. In the navigation, select Tools › Instant suggestions.
  2. Select the desired engine from the table.
  3. Under Suggested searches, type the search terms you would like to appear in the input field.
  4. Click the Add Suggestion button.
  5. Optional: Repeat the previous two steps to add more suggestions.
  6. Optional: Under Recent searches, select if recent searches should be shown or hidden. Recent searches are unique to each visitor.
  7. Click the Save & Exit button.

Enable Instant Suggestions on the website

To enable Instant Suggestions, you must update your search implementation with one line of code. This should appear in the cludoSettings object of the code:

showInstantSuggestions: true

Note that this will only work if this feature is a part of your subscription.

How to customize Instant Suggestions

Once Instant Suggestions is correctly implemented on your search, the feature can be customized further to match the rest of the website.

Instant Suggestions can be styled with both CSS classes as well as a few settings in the cludoSettings object in the template.

CSS classes

Instant Suggestions container

.search_autocomplete.instant_suggestions{
  /* Insert styling */
}

Headers

.search_autocomplete.instant_suggestions h3{
  /* Insert styling */
}

List items

.search_autocomplete.instant_suggestions li{
  /* Insert styling */
}

Custom Headers

Two string values in the cludoSettings object can be defined to change the custom headers.

By default, headers are set to “Suggested searches” and “Recent searches”. These headers are fully translated for all supported languages.
To override these headers, The following changes are needed:

var cludoSettings = {
  ...
  suggestedSearchesHeader: 'My custom header for suggested searches',
  recentSearchesHeader: 'My custom header for recent searches'
}