Why add the defer attribute? When implementing Cludo on your website, it’s important to ensure that your site remains stable and responsive—even if Cludo’s script is temporarily unavailable. By default, if a script loads without the defer attribute, it can block other parts of your page from loading. In rare cases . . . Read more
What is the Feedback Module? The Feedback Module is designed to improve content evaluation by enabling end-users to provide structured feedback directly within the search experience. It can be fully customized and styled using the Experience Builder in MyCludo and easily implemented with a simple code snippet. The collected feedback . . . Read more
1: Add or Update Search Form Add the search form or update this to include the ID “cludo-search-form”: 2: Add Default Styling Add the following stylesheet references to the <head> section of all pages: 3: Add and Adjust Script Select one of the scripts below and insert this on all . . . Read more
The Cludo Assistant is another type of experience that combines traditional search and our intelligent AI Chat. The Assistant is an actionable search overlay that is easily implemented by inserting a script that can be site-wide or on select pages only. There are many customization options included as well, allowing . . . Read more
Below, you’ll find some frequently asked questions about our AI Chat that will help you understand the technology behind this feature. Didn’t find the answer to your question? Don’t hesitate to contact support and we’ll make sure to provide an answer and add the question to the article!
This article covers possible configuration options for the Cludo Assistant. Possible configuration options Below is a list of elements that can currently be altered. General Included features The module Open Assistant button Shortcuts Suggestions Suggestions can be enabled to appear together with (or instead of) the shortcuts. Note! Popular and . . . Read more
If you can’t use Google Tag Manager, you can still make use of Audiences by manually storing descriptive “traits” in your users’ browser local storage. When a user searches on your website, the Cludo script will check for these stored traits and apply any associated Audiences to give the user . . . Read more
MyCludo allows you to set an idle timeout to enhance account security. To configure this, navigate to Profile Settings → Security and select your preferred idle timeout duration from the available options. This feature ensures your account remains secure by automatically logging out inactive sessions after the specified period.
With analytics filters, you are able to filter your analytics data based on one or more parameters to get a deeper insight into certain user groups. Note that the filter will display on the top of the page and will be active throughout all analytics sections until cleared.
If there are certain parts of the content on a page that you would like the crawler to ignore, this can be achieved using cludooff/cludoon.