Analytics

23 Jul, 2024 Analytics

Analytics allow you to explore collected data from your visitors.

Note: The available options may differ according to the type of purchased package.

There are three categories within Analytics and each has a series of options:

Searches

This section provides an overview of the data collected from the queries that your visitors entered.

  • All searches: This includes the three types of written searches: Searches with results, Searches without results, and Ineffective searches. For more information, please read the article All searches.
  • Searches with results: The search terms found here are the ones that triggered results when a visitor triggered a query. For more information, please read the article Searches with results.
  • Searches without results: These are search terms that did not produce any results in your search. This data is valuable because it can indicate whether you need to add some content or use Synonyms or Misspellings for a certain search query that has relevant content. For more information, please read the article Searches without results.
  • Ineffective searches: These are search queries that showed results but did not interest your visitors in the content. You can use Page Rankings to customize the most relevant results for a search query, which may boost your visitors’ engagement. For more information, please read the article Ineffective searches.
  • Voice searches: Enables the ability to allow your website visitors to search via speech-to-text. Please read the article Voice Searches.

This section helps you understand the search queries that your visitors enter on your site, their locations, and the most visited pages. You can also see the types of devices that your visitors use to search.

  • Search origin pages: Displays every title and URL from which your visitors have performed a search during a selected period of time. For more information, please read the article Search origin pages.
  • Search Destination Pages: Displays the URLs where visitors landed after performing a search within your site during a selected period of time. For more information, please read the article Search Destination Pages
  • Geo data: Displays information regarding a visitor’s physical location when making a search. This data can be used to drill down on search activity for visitors by focusing on specific countries or regions of a country. For more information, please read the article Geo data.
  • Device data: Displays which device has been used for searching, broken into three types of devices: Mobile, Tablet, and Desktop. For more information, please read the article Device data.

Modules

The modules section includes data from the following modules:

  • Intelligent 404: Provides insights into the analytics for the Intelligent 404 module, which can be helpful for providing potential improvements to the website’s structure or the correction of external links leading to non-existent pages. For more information, please read the article Intelligent 404 Analytics.
  • Banners: Displays a list of every banner that has been searched for within a selected period of time. Clicking on a specific banner displays a range of options for analyzing banner activity. For more information, please read the article Banner analytics.
  • AI Chat: Provides valuable insights into user interactions with the chat interface during a selected period. This enables you to monitor user behavior, identify trends, and optimize the chat experience for better engagement and outcomes. For more information, please read the article AI Chat Analytics.
  • AI Summary: Provides insights into how users interact with AI-generated answers over a selected time period. For more information, please read the article AI Summary Analytics.

How do time zones work for Analytics?

The analytics showing in MyCludo and the analytics newsletter are based on the time zone of the browser that is used to login to MyCludo.

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