Private Data Masking

What is Private Data Masking?

Some users might accidentally input sensitive information, such as SSNs or credit card numbers, into search inputs. This presents a data security issue, allowing MyCludo users access to that information.

Private Data Masking is a protective feature designed to conceal sensitive information entered into search inputs. MyCludo ensures that even if sensitive information is entered, it appears unreadable to MyCludo users, protecting data security and user privacy. For instance, if users accidentally input Social Security Numbers or credit card details, this feature automatically masks the data, replacing it with a standardized format (e.g., ‘xxxxxxxxxx’).

Data Masking Availability

Data masking is now available for Traditional Search, AI Chat, and AI Summary. Note that data masking only occurs internally within MyCludo. We still send the data to OpenAI for processing.

How to enable Private Data Masking

The Private Data Masking feature in MyCludo conceals sensitive information, like SSNs or credit card numbers, entered into search inputs, ensuring data security and user privacy by rendering it unreadable to MyCludo users.

The Private Data Masking feature cannot currently be set up using MyCludo and requires interference from a Cludo employee.

To have Private Data Masking configured, please reach out to support.