How does Cludo support multi-factor authentication (MFA)?
Cludo MFA is a security mechanism used to enhance the authentication process for accessing the MyCludo platform. MFA adds an extra layer of security beyond using just a username and password to verify the user’s identity.
The Cludo MFA process involves receiving an email with a code, which is the most common implementation of multi-factor authentication.
The Cludo MFA login process follows the steps described below:
- User initiation: The user attempts to log into MyCludo using their username and password.
- MFA trigger: After the user enters their correct username and password, the system recognizes that MFA is enabled for this account and triggers the second factor of authentication.
- User receives email with verification code: The system sends a one-time verification code to the email address associated with the user’s account.
- User enters verification dode: The user retrieves the verification code from the email and enters it into the login interface of the account they’re trying to access.
- Verification code validation: The system checks whether the entered verification code matches the code that was sent to the user’s email address.
- Access granted: If the verification code is correct, the system recognizes that the user has successfully completed the second factor of authentication.
- Access denied: If the verification code is incorrect or expired, the system denies access to the account, and the user must try again or request a new code.

To learn how to activate multi-factor authentication, read this article.