What is Private Data Masking? Some users might accidentally input sensitive information, such as SSNs or credit card numbers, into search inputs. This presents a data security issue, allowing MyCludo users access to that information. Private Data Masking is a protective feature designed to conceal sensitive information entered into search . . . Read more
Structured data consists of JSONPath expressions. These expressions are used to pinpoint specific data within a JSON document. In MyCludo, JSONPath can be used in the crawler configuration, enabling the definition of a precise section of the JSON data retrieved from a web page. JSONPath uses its own syntax to . . . Read more
MyCludo analytics distinguishes between unique and total searches, which can be viewed in the analytics dashboard. Total Searches: Total searches represent every search query made, regardless of how many times it occurs. Each time a user initiates a search, whether it’s the same search performed multiple times, it contributes to . . . Read more
The account overview provides a summary of usage analytics, consisting of four widgets, each highlighting various statistics. Note: Depending on your subscription level, charts, filters, and AI Chat responses might not be accessible. Engine count The Engine count widget displays the usage of engines compared to the available quantity within . . . Read more
When you have a page that you recently published or updated and would like this to be indexed for your search immediately, the Update Content tool can come in handy.
The profile settings in MyCludo are accessed from the top right icon. Here, you can:
How does Cludo support multi-factor authentication (MFA)? Cludo MFA is a security mechanism used to enhance the authentication process for accessing the MyCludo platform. MFA adds an extra layer of security beyond using just a username and password to verify the user’s identity. The Cludo MFA process involves receiving an . . . Read more
This article describes how Cludo approaches and supports accessibility across our products. Implementation Our different implementation types and features are all tested and optimized to meet accessibility requirements. We take user feedback seriously and prioritize addressing accessibility concerns, even when these demand extra time and effort. Furthermore, when our customers . . . Read more
The Anonymize IP addresses feature in MyCludo prevents the storage of IP addresses. Cludo replaces the last three IP digits with zeros to anonymize the IP address. The replacement happens instantly every time an event is registered, and Cludo does not store the original IP address. This setting works retroactively, . . . Read more