Author: Cludo

Cludo’s Multi-Factor Authentication (MFA)

How does Cludo support multi-factor authentication (MFA)? Cludo MFA is a security mechanism used to enhance the authentication process for accessing the MyCludo platform. MFA adds an extra layer of security beyond using just a username and password to verify the user’s identity. The Cludo MFA process involves receiving an . . . Read more

How does Cludo approach and comply with accessibility standards (WCAG)?

This article describes how Cludo approaches and supports accessibility across our products. Implementation Our different implementation types and features are all tested and optimized to meet accessibility requirements. We take user feedback seriously and prioritize addressing accessibility concerns, even when these demand extra time and effort. Furthermore, when our customers . . . Read more

What are anonymized IP addresses?

The Anonymize IP addresses feature in MyCludo prevents the storage of IP addresses. Cludo replaces the last three IP digits with zeros to anonymize the IP address. The replacement happens instantly every time an event is registered, and Cludo does not store the original IP address. This setting works retroactively, . . . Read more

Disallowed Analytics

The Disallowed Analytics feature allows you to prevent search activity from specific IP addresses from showing up in your MyCludo analytics. This is valuable when you’re looking to filter away internal search activity, for example, giving you a clearer picture of what external search activity actually looks like. How to . . . Read more