Cludo supports two main credential types for API access: SiteKey and API Key. Use the one that matches how you are calling the API. SiteKey Use SiteKey for client-side and public-facing integrations. This includes search widgets, autocomplete, AI Chat, and AI Summary on your website or in a front-end app. . . . Read more
Cludo’s API is available in two regions. Your API base URL depends on which region your account is in. Base URLs How do I know which region I am in? Your region is determined by your Customer ID, specifically by its numeric value. In other words, the region depends . . . Read more
You can use Cludo analytics data in reports, dashboards, and other tools. This article outlines the main ways to get data out of Cludo. Analytics in MyCludo MyCludo provides built-in analytics: search volume, popular queries, ineffective searches, click-through, and more. Use the Analytics section for your engine to explore this . . . Read more
If search returns no results or unexpected results, work through these areas in order. 1. Check that the page is indexed Search can only return content that has been crawled and indexed. If a page is missing from the index, it will not appear in results. Confirm the crawler has . . . Read more
Cludo’s crawler experience makes configuring site indexing faster, simpler, and less error-prone. Whether you’re preparing a new search engine or updating an existing setup, this guide walks you through each step of the new interface. Overview: What is a Crawler? A crawler is Cludo’s tool for indexing your website content. . . . Read more
Facets and filters play a central role in helping users narrow down their search results. In Cludo, facets are generated from indexed fields within the crawler and can be displayed on your search results page (SERP) to allow users to refine results based on specific categories or metadata values. What . . . Read more
Cludo search includes an upper limit on how many results can be requested in a single search. This is based on a technical constraint in the search engine used to process Cludo queries. This article explains what the limit is, why it exists, and what you should expect when building . . . Read more
Cludo’s AI Chat uses cookies to store conversation history, allowing users to revisit past interactions through the chat portal. Cookie: qaConversations The qaConversations cookie temporarily stores the ongoing chat history between the user and Cludo’s AI Chat. It helps the assistant maintain context throughout a session and ensures a more . . . Read more
AI Search at Cludo enhances the quality and accuracy of your search results by combining keyword and vector search methods. This approach improves how the Cludo search engine understands what users really mean — even if they don’t use the exact words. What is AI Search? AI Search blends two . . . Read more
Cludo’s API implementation offers a flexible and customizable approach to integrating advanced search functionalities into your website or application. This guide provides a detailed overview of setting up Cludo’s API on the customer side. How do our API’s work? Cludo offers a powerful set of APIs designed to give you . . . Read more