Author: Cludo

Where can I find my Customer ID and Engine ID in MyCludo?

You can find both your Customer ID and Engine ID directly within your MyCludo dashboard. These identifiers are essential when working with Cludo’s API or integrating Cludo on your website. How to locate your Customer ID and Engine ID On the API configuration page, you will see: If you need . . . Read more

AI Chat

AI Chat is Cludo’s advanced conversational search feature that utilizes ChatGPT’s deep learning model to deliver accurate and personalized search results. By employing natural language processing (NLP) algorithms, AI Chat interprets user intent and aligns it with your websites content to generate relevant and engaging responses. By configuring Cludo to . . . Read more

AI Summary

AI Summary enhances search functionality by providing direct, human-like answers at the top of the search results page. By leveraging Retrieval-Augmented Generation (RAG) technology with OpenAI’s latest ChatGPT models, AI Summary delivers concise and accurate responses based on the most relevant search results. This feature reduces cognitive load, increases efficiency, . . . Read more

AI Canned Responses

Overview AI Canned Responses provide greater control over AI-generated answers in AI Chat and AI Summary, reducing risks like hallucinations and inconsistent responses. By setting predefined answers for specific keywords or phrases, businesses can ensure that critical information is accurate, reliable, and aligned with their messaging. This feature enhances the . . . Read more

Using Special Characters in Search Queries

Cludo’s search solution uses Lucene syntax to provide powerful and flexible query options. This approach allows for advanced features, but it also means that some symbols may not work as expected when included in search queries. If the How to Ensure Accurate Search Results If you need to include special . . . Read more

Search Destination Pages

Search destination pages display the URLs where visitors landed after performing a search within your site during the selected period. This feature provides valuable insights into user behavior by showing the most visited pages your users considered relevant or useful after performing a search. By analyzing search destination pages, you . . . Read more