The account overview provides a summary of usage analytics, consisting of four widgets, each highlighting various statistics. Note: Depending on your subscription level, charts, filters, and AI Chat responses might not be accessible. Engine count The Engine count widget displays the usage of engines compared to the available quantity within . . . Read more
Updating your password regularly is a great way to ensure your account stays protected. In this article, we’ll cover the simple steps to change your MyCludo password, whether you’ve forgotten it or just want to update it for added security.
MyCludo allows you to set an idle timeout to enhance account security. To configure this, navigate to Profile Settings → Security and select your preferred idle timeout duration from the available options. Please note: This feature ensures your account remains secure by automatically logging out inactive sessions after the specified . . . Read more
The Profile Settings in MyCludo can be accessed by clicking the icon in the top-right corner of the platform. This section allows you to manage various aspects of your account, including:
How does Cludo support multi-factor authentication (MFA)? Cludo MFA is a security mechanism used to enhance the authentication process for accessing the MyCludo platform. MFA adds an extra layer of security beyond using just a username and password to verify the user’s identity. The Cludo MFA process involves receiving an . . . Read more
In this guide, we will explore how to enable three essential types of email reports: Analytics reports, Broken Tools reports, and Recommendations reports. These reports offer valuable insights and notifications to help you manage and optimize your search. How to enable analytics reports How to enable broken tools reports Enabling . . . Read more
Users in MyCludo are able to work with tools and configurations. It is possible to restrict user access to certain areas or engines. Only users who are marked as administrators are able to remove and modify other users. Furthermore, only admin users have access to the following features: Depending on . . . Read more
With Engine Permissions, you can restrict access for certain users to specific engines only. Engine Permissions can only be set for non-administrator users.