Category: Configuration

SiteKey vs API Key

Cludo supports two main credential types for API access: SiteKey and API Key. Use the one that matches how you are calling the API. SiteKey Use SiteKey for client-side and public-facing integrations. This includes search widgets, autocomplete, AI Chat, and AI Summary on your website or in a front-end app. . . . Read more

Region and API base URL (EU vs US)

Cludo’s API is available in two regions. Your API base URL depends on which region your account is in. Base URLs How do I know which region I am in? Your region is determined by your Customer ID, specifically by its numeric value.   In other words, the region depends . . . Read more

Crawler Setup Guide

Cludo’s crawler experience makes configuring site indexing faster, simpler, and less error-prone. Whether you’re preparing a new search engine or updating an existing setup, this guide walks you through each step of the new interface. Overview: What is a Crawler? A crawler is Cludo’s tool for indexing your website content. . . . Read more

Feedback Module

What is the Feedback Module? The Feedback Module is designed to improve content evaluation by enabling end-users to provide structured feedback directly within the search experience. It can be fully customized and styled using the Experience Builder in MyCludo and easily implemented with a simple code snippet. The collected feedback . . . Read more

Legacy Intelligent 404 module (deprecated)

Current alternative: Experience Builder and 404 module. This documentation covers the legacy Intelligent 404 implemented via the standard 404 script. To create a custom Intelligent 404 implementation with more styling options, check out the new Experience Builder. To implement the latest version of the Intelligent 404 feature, please refer to this . . . Read more

Engines

What is an Engine? The engine is at the heart of the search setup. When implementing search on the website, an engine is needed to define which results to present. An engine can be connected to the search index of one or multiple crawlers for added flexibility. A lot of . . . Read more