Month: February 2026

SiteKey vs API Key

Cludo supports two main credential types for API access: SiteKey and API Key. Use the one that matches how you are calling the API. SiteKey Use SiteKey for client-side and public-facing integrations. This includes search widgets, autocomplete, AI Chat, and AI Summary on your website or in a front-end app. . . . Read more

Region and API base URL (EU vs US)

Cludo’s API is available in two regions. Your API base URL depends on which region your account is in. Base URLs How do I know which region I am in? Your region is determined by your Customer ID, specifically by its numeric value.   In other words, the region depends . . . Read more

Exporting or using analytics data

You can use Cludo analytics data in reports, dashboards, and other tools. This article outlines the main ways to get data out of Cludo. Analytics in MyCludo MyCludo provides built-in analytics: search volume, popular queries, ineffective searches, click-through, and more. Use the Analytics section for your engine to explore this . . . Read more

Troubleshooting: no results or wrong results

If search returns no results or unexpected results, work through these areas in order. 1. Check that the page is indexed Search can only return content that has been crawled and indexed. If a page is missing from the index, it will not appear in results. Confirm the crawler has . . . Read more

Crawler Setup Guide

Cludo’s crawler experience makes configuring site indexing faster, simpler, and less error-prone. Whether you’re preparing a new search engine or updating an existing setup, this guide walks you through each step of the new interface. Overview: What is a Crawler? A crawler is Cludo’s tool for indexing your website content. . . . Read more